06 September 2017, 16:09
Service Recovery Metrasat In Satellite TELKOM-1
Bogor - Metrasat as the recovery groud segment of Telkom-1 satellite, seeks to restore the constraints set by Telkom-1 satellite. Metrasat as part of the Telkom Group together restores the situation to return to normal or normal to meet customer needs. Efforts are made by deploying personnel either from technicians from Sabang to Merauke to restore the constraints to the normal state.
According to PJ General Manager of VSAT IP & Datacom I, Mr. Nugroho Wibisono said "Metrasat here serves as a central point setting and cross pol signal satellite. In addition, also perform escort integration to the target satellite on the customer's device up to normal, " He said.
In addition, Metrasat also coordinated by conducting a video conference held from 27 August 2017 at the office of Metrasat NOC Bogor Jl. KH. Sholeh Iskandar, Kayumanis, Tanah Sareal, Bogor. The video conference was held with Mr. Minister of Communications and Informatics, Mr. Rudiantara, Director General, Commissioner of BRTI, and Director PT Telekomunikasi Indoensia (Telkom), Mr. Alex J. Sinaga and Board of Directors of PT Telekomunikasi Indonesia Tbk (Telkom). Currently Metrasat has deployed 700 personnel consisting of 177 engineers and 523 field technicians to help restore the situation to normal.
"We also assist in the process of repointing both Telkom Group customers directly and customers from other operators and currently progressing repointing. " Said PJ General Manager Operation Datacom, Mr. Nugroho Wibisono
Based on developments obtained by Metrasat, the recovery of service to normal condition to all customers will be completed according to the planned target, on September 10, 2017.